Using quality improvement to make providers happier and patients healthier

Thriving: Spreitzer, Gretchen M., and Christine Porath. "Self-determination as nutriment for thriving: Building an integrative model of human growth at work." The Oxford handbook of work engagement, motivation, and self-determination theory (2014): 245-258.PDF (preprint)
Complexity: Hazy, James K., and Mary Uhl-Bien. "Towards operationalizing complexity leadership: How generative, administrative and community-building leadership practices enact organizational outcomes." Leadership 11.1 (2015): 79-104. doi: 10.1177/1742715013511483 - PDF
Harvard Business Review topics

Suggested survey for well-being
Benchmarks
- HEDIS (outpatient)
- Hospital Compare (inpatient)
- CAHPS (patient satisfaction)
Leading Change (with a focus on positive organizational psychology). AMA STEPSforward
re: Work by Google
Semco Semco Style and Leadwise. I have not used either of these two resources; however, I read everything I can about Semco. See also 10 myths about Democratic Management (ebook)
W.L. Gore company culture. Similar to Semco.

“Team of Teams: New Rules of Engagement for a Complex World” by General Stanley McChrystal McCrystal starts with a readable story on how industry got the current sitution of negative work climate. For solutions, he focuses on giving automony and information. This is based on Complexity Leadership Theory (although he calls it Gardener Leadership and Systems Thinking)
Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead by Lazlo Bock who was Senior Vice President of People Operations at Google

The Puzzle of Motivation. Dan Pink's summary of his book Drive
Creating change using based on Rogers Theory of Dissemination. Brent James at the Intermountain Healthcare Institute ATP. This link starts late in the presentation. The ensuing 10 minutes are very good.